Skip to content

▪ Industry · Retail & E-commerce

AI automation for E-commerce.

E-commerce scales fast until support and ops cannot keep up. We automate customer service, retention and back office so you grow orders without growing headcount.

70% of tickets resolved by agents · $0.46 AI cost per ticket vs $4.18 human · 24/7 support across channels

▪ Where The Hours Go

The manual load holding e-commerce back.

Support volume spikes

Where-is-my-order, returns and sizing questions swamp the team during promotions and peaks.

Cart and retention leaks

Abandoned carts and one-time buyers slip away without timely, relevant outreach.

Manual back office

Order issues, returns and vendor coordination are handled by hand.

▪ What We Automate

How we automate e-commerce.

Every system below is scoped in the Audit, built into your real tools, and measured against a baseline. You own all of it.

01

AI customer support agents

Agents resolve where-is-my-order, returns and sizing questions across chat, email and social around the clock, grounded in your order and catalog data, and hand off cleanly.

02

Cart recovery and retention agents

Agents recover abandoned carts and win back one-time buyers with relevant, timed outreach, lifting repeat revenue.

03

Returns and exchange automation

Returns and exchanges are intake, validated and processed automatically against your policy, cutting cost and turnaround.

04

Product content and merchandising

Agents generate and optimize product descriptions and merchandising content at scale, so catalog work stops being a bottleneck.

▪ The Stack We Run

Your e-commerce agent stack.

Scoped in the Audit, first system live in 30 days, then run under managed operations.

Customer support agents
Cart recovery and retention agent
Returns automation workflows
Product content agent

▪ The Outcome

70%

of tickets resolved by agents

$0.46

AI cost per ticket vs $4.18 human

24/7

support across channels

▪ Questions

E-commerce, answered.

▪ Related Industries

We automate these too.